Focussed Service

The singular focus of every member in Psyber Systems, is the customer. No solution is good enough until the customer is absolutely satisfied, and no solution is perfect until the customer is delighted. This orientation helps bond often disparate talents in the pursuit of the single aim of achieving customer delight. Stringent quality norms and processes, continuous monitoring of how we do what we do, is just the overt expression of our pursuit of excellence. It is a value that is central to every function across the organization, something that we do not just work by, but live by.

Psyber, has a range of services across various domains like retail, insurance, banking, finance, healthcare, telecom, energy & utilities and many others. Over the years we have developed a unique model of addressing customer requirements by building competencies vertically and horizontally. For our customers, this means that they can take advantage of a single point solution for all their business technology requirements from a vendor who understands their business and where technology fits into it.

Psyber has always endeavored to optimize the technology operations of the Customer be it Cost savings, Qualitative deliverables on time, or Quick response in production & application support, allowing Customers and their technology teams to focus on more critical and value-adding technology tasks. This also allows the customer in more time and space to consider the implications of technology adoption on his Business, and his relationship with the customer, Vendor, and employee. In other words, the customer gains the time and energy to focus on critical and core strategic and tactical decisions while Psyber handles the operational management of the technology.

While Psyber takes on the operational responsibility for managing the applications, we help the customer save cost and increase the time to market, with a 24-hour cycle time in addressing the project or product requirements. In addition, we also address different dimensions of the customer's problems by applying our vast experience of having worked in multiple projects across industries and technologies in a variety of business cultures. We are therefore able to bring customers a fresh perspective on existing problems, streamlining the overall business process in the course of our engagement to enhance business value for the customer.

The vertical competency we have built in Psyber has been the result of our long engagements with customers. We felt an important need to speak the customer's language, and with this concern was born the idea of building domain competency in a number of identified business areas. At the same time, rapid changes in information technology, which forms Psyber's core strength, make it necessary for us to constantly monitor and update our own technological competence. Our vertical and horizontal business units independently and in collaboration bring to the customer the technology solution that fits best, and works best.